MASA, JKB’s digital personal assistant. Created and designed to ensure all customer needs are met. Powered by AI, MASA – first of its kind in the region -  is capable to answer any customer inquiries and carrying out financial transactions on JKBMobile through voice-control assistance.

MASA provides JKB customers with a variety of services, including CliQ transfers, local and domestic transfers, bill payments (Electricity, Water bills), and FAQS covering all banking services and products.

MASA can be accessed through WhatsApp, by messaging JKB on 06-5200999.
Customers can use both text and voice messages.