As part of its strategy to accelerate digital transformation and advance its technology infrastructure, Jordan Kuwait Bank has signed a long-term strategic agreement with BPC, a global provider of payment solutions and digital banking services. The agreement aims to unify the Bank’s digital channels through an advanced next-generation platform, drive innovation, and elevate the overall customer experience. The agreement was signed by Mr. Haethum Buttikhi, Group CEO of Jordan Kuwait Bank, and Anatoly Loginov, CEO of BPC.
The partnership supports the Bank’s digital transformation roadmap over the coming years through the development of a comprehensive, flexible, and scalable digital platform. This initiative enables Jordan Kuwait Bank to strengthen innovation and enhance agility and drive sustainable growth. It also accelerates the development and launch of modern digital services with greater speed and operational efficiency, ultimately improving the quality, consistency, and reliability of services delivered to customers. Additionally, the new platform will provide advanced banking services across all customer segments, including several solutions first to the Jordanian banking market, allowing customers to carry out daily transactions seamlessly and with ease, while enabling efficient access to digital banking services across multiple channels.
As part of this transformation, the Bank’s digital wallet will be migrated to the new platform, enabling customers to conduct their day-to-day financial transactions within a fully integrated and secure digital environment. The platform will also provide advanced digital solutions for small & medium-size enterprises and merchants empowering them with efficient, scalable, and end-to-end digital capabilities, including payment management, settlement processes, and efficient data monitoring and analytics. Also, it will provide access to software-based digital solutions that support the operations of these businesses and Marketplace platforms, in alignment with the Central Bank of Jordan’s directives aimed at strengthening financial inclusion for small and medium-size enterprises.
Additionally, the digital solutions will enable merchants to securely accept payments directly through smartphones and tablets, without the need for traditional point-of-sale devices. This capability will expand digital payment acceptance, support merchants by enhancing operational efficiency, empower their businesses, and contributes to advancing financial inclusion across the Kingdom.
Haethum Buttikhi, Group CEO of Jordan Kuwait Bank, emphasized that the agreement represents a key strategic milestone in the Bank’s comprehensive digital transformation journey. He noted that it reflects the Bank’s commitment to building an integrated and sustainable digital banking system capable of responding to evolving market needs, while reinforcing its position as a leading financial institution in delivering innovative financial solutions.
He added that the continued development of digital channels is a fundamental step in shaping the future of banking and strengthening the Bank’s ability to meet customers’ growing expectations for more advanced and efficient digital services.
Anatoly Loginov, CEO of BPC, stated that Jordan Kuwait Bank is a trusted, long-term partner and expressed BPC’s pride in supporting the Bank’s digital transformation journey in Jordan and the region. Through the unified SmartVista platform and BPC’s managed services, the Bank will be able to enhance innovation and deliver secure, scalable, digital payment experiences with the flexibility required by today’s market.
The project will be delivered through a clearly defined and governed implementation methodology, incorporating structured preparation and execution phases leading to the full rollout of the digital platforms. This approach ensures business continuity and a seamless transition, in line with the highest standards of quality, efficiency, and reliability across the digital banking services provided to customers.
This step aligns with Jordan Kuwait Bank broader vision to build a unified, customer-centric digital banking experience, supported by a flexible and scalable technology infrastructure. It contributes to enhancing the Bank’s innovative digital services across all customer segments, enhancing financial inclusion, and the advancement of sustainable banking practices, while strengthening the Bank’s position as a leading financial institution able to keep pace with rapid changes in digital financial services usage and evolving customer expectations.